You enroll in person
During your wellness assessment intake at an authorized Preventa Wellness partner location, staff record your details in the Preventa partner portal.
SMS Terms & Consent.
The terms of the Preventa Wellness SMS/text messaging program, and how consent is collected. Consent is captured during in-person enrollment — a staff member records it on our partner portal. There is no public, consumer-facing online sign-up for text messages.
How to Opt In
Consent is collected in person.
You opt in to Preventa Wellness text messages during in-person enrollment at an authorized partner location, where a staff member records your consent on our partner portal. The partner portal is staff-operated and not available to the general public — there is no consumer-facing website form, keyword, or online self-service opt-in.
You check the consent box
The enrollment screen shows an unchecked SMS consent box. You agree to receive recurring text messages from Preventa Wellness about your wellness assessment — appointment reminders, status updates, and a link to view your results (up to 6 msgs/month). Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out, HELP for help.
Consent is time-stamped
Your opt-in is stored with a timestamp in the Preventa Wellness system. Enrollment can proceed whether or not you consent to texts — it is entirely optional.
You can opt out anytime
Reply STOP to any message to stop all texts, or contact us using the details below. See the full terms on this page.
Program
Preventa Wellness, LLC ("Preventa," "we," "us," or "our") is a wellness intelligence platform that analyzes lifestyle and behavioral data to generate personalized wellness insights. Preventa is not a medical product or medical service and does not claim to treat, cure, diagnose, or prevent any medical condition.
Our SMS/text messaging program sends notifications related to your wellness assessments, including upload confirmations, report availability alerts, appointment reminders, and account security codes. Messages are sent from a single United States phone number.
Message Types
What messages you may receive.
Upload Confirmation
A notification sent after your wellness assessment data has been received and processing has begun.
Report Ready
An alert sent when your personalized Preventa Wellness report is ready to view on our secure client portal.
Appointment Reminder
A reminder sent before an upcoming wellness assessment session at an authorized partner location.
Two-Factor Authentication
A one-time verification code sent during account login for security purposes.
Frequency & Rates
You may receive up to 6 messages per month depending on your assessment activity and account usage.
Message and data rates may apply. Preventa Wellness does not charge for SMS messages, but your mobile carrier's standard messaging rates apply. Contact your carrier for details about your messaging plan.
How Consent Is Collected
- Consent is collected during in-person enrollment at an authorized Preventa Wellness partner location. A staff member enters your details into the Preventa partner portal, where you review and check an explicit SMS opt-in box tied to the mobile number you provide.
- The partner portal is staff-operated and not available to the general public. There is no consumer-facing website form, keyword, or online self-service opt-in — the staff-assisted partner-portal enrollment screen is the only way to opt in to Preventa Wellness text messages.
- Your consent is recorded in our system with a timestamp.
- For two-factor authentication (2FA) messages, consent is implicit when you initiate a login and request a verification code.
- Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Preventa Wellness.
How to Opt Out
- Reply STOP to any message you receive from Preventa Wellness to immediately opt out of all SMS messages.
- You may also opt out by emailing support@preventawellness.com or calling (602) 932-2284.
- After opting out, you will receive a one-time confirmation message and will no longer receive text messages from Preventa Wellness unless you opt in again.
- To re-subscribe, reply START to any previous Preventa Wellness message.
Help
For help with SMS messaging, reply HELP to any Preventa Wellness message.
You can also reach us at support@preventawellness.com or by calling (602) 932-2284.
Privacy
We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes. Your phone number and consent information are used solely for the messaging purposes described on this page.
For complete details on how we collect, use, and protect your personal information, see our Privacy Policy.
Contact
If you have questions about our SMS messaging program, please contact us:
Preventa Wellness, LLC
5601 E Calle Camelia
Phoenix, AZ 85018
Email: support@preventawellness.com
Phone: (602) 932-2284
Website: preventawellness.com